Frequently Asked Questions
How to contact customer services?
How to Pay?
What are your Delivery Rates and Policies?
How do I change my order?
How do I return an item?
How to contact customer services?
Need help, email us or call us on 0845 468 1365 or write to us at The Winter of Love c/o Equilibrium Internet Solutions PO Box 513 Hayes Middlesex UB3 9BA
How to Pay?
Check out our Payment options page
What are your Delivery Rates and Policies?
Check out our Delivery page
How do I change my order?
Simply contact us with your order number and just tell us what you need to change, if the items have not been dispatched we will do our best to help.
How do I return an item?
Check out our Returns Policy page
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